In dealing with an ethical dilemma, the first step a company officer should take is to?

In addressing an ethical dilemma, the initial step for a company officer should be to recognize and define the problem. This foundational action is crucial because clearly identifying the ethical issue at hand allows for an informed analysis and decision-making process. Understanding the specifics of the situation, including the values and principles involved, sets the stage for exploring potential solutions.

When an officer takes the time to define the problem, they can better assess the implications for stakeholders and the organization as a whole. This step ensures that subsequent actions, such as consultation with legal advisors or forming a committee, are relevant and targeted to the actual issue rather than hypothetical scenarios. By prioritizing the recognition and definition of the problem, the officer is establishing a more structured approach to resolving the ethical dilemma effectively and responsibly.